Knowledge Matters
Expertise Dependency Story
Some work depends on experience
An activity is called: Run Weekend Camp.
It is made up of required tasks
Check safety gear
Confirm attendance
Review medical notes
The experienced volunteer is away.
A task is missed.
The question is simple
What guidance applied at the time?
Experience is not a record.
Activity Structure
In Cushi, experience becomes a defined activity
Tasks are listed clearly
Before tasks can be completed, the activity must be acknowledged
Cushi records the activity, version, user, and time
Activity with tasks and notes
Continuity Structure
Without structure
Knowledge stays in one person’s head
Tasks are done differently
With defined activities
Tasks are visible
Versions are controlled
Acknowledgement is recorded
Cushi records acknowledgement before execution. It does not replace expertise
Start
Define the activity
List the tasks
Require acknowledgement
Keep the record
Define the activity
List the tasks
Require acknowledgement
Keep the record
Hostile Audit – Knowledge Matters
No knowledge management claims
Activity → tasks structure preserved
Mandatory acknowledgement clearly stated
No duplicated permanence language
Clear boundary statement
Word count reduced without weakening thesis