Effective Date: 1 December 2025
Version: 2.0
Issuing Entities:
- Strategic Global Holdings Pty Ltd (ACN 693 256 503)
- Superspeed.ai Pty Ltd (ACN 660 530 090), trading as Cushi.ai / Cushi.app
Governance Oversight: Group CEO, Strategic Global Holdings Pty Ltd
Review Cycle: Annual or earlier if required by law or operational change
1. OUR COMMITMENT
Superspeed.ai Pty Ltd (Cushi.ai / Cushi.app) is committed to delivering digital products and learning services that are accessible, inclusive, and usable for all individuals, including people with disabilities. We aim to meet or exceed:
• WCAG 2.1 Level AA
• Progression toward WCAG 2.2 Level AA
• Australian Disability Discrimination Act 1992 (DDA)
• U.S. Section 508 and ADA digital accessibility guidelines
• UK Equality Act 2010
• EU Web Accessibility Directive
Accessibility is integrated into our design system, product development workflows, and governance processes.
2. SCOPE
This Statement applies to:
• Cushi.ai website
• Cushi web and responsive mobile applications
• Learning modules, micro-apps, dashboards, and digital content
• Documentation, help articles, and downloadable resources
Third-party content outside our control is excluded, though we select vendors with strong accessibility credentials.
3. ACCESSIBILITY STANDARDS & PRACTICES
3.1 Perceivable
• Text alternatives for meaningful images
• Proper use of semantic HTML
• Sufficient colour contrast
• Resizable text without loss of functionality
3.2 Operable
• Full keyboard accessibility
• Logical focus order
• Visible focus indicators
• Avoidance of time-based/auto-moving elements
3.3 Understandable
• Clear UX patterns
• Plain language principles
• Error prevention and descriptive validation messages
3.4 Robust
• Screen reader compatibility (NVDA, VoiceOver)
• ARIA roles and labels where appropriate
• Structured markup for assistive technologies
4. IMPLEMENTED ACCESSIBILITY FEATURES
• WCAG-aligned colour contrast for key components
• Keyboard navigability for all primary user flows
• Screen-reader-friendly form labels and landmarks
• Reduced motion mode now integrated into UI settings
• Alternative text library for UI assets
• Avoidance of sensory-only cues and requirements
5. ACCESSIBILITY CONFORMANCE TABLE (VPAT STYLE – ULTRA-GRADE)
Criterion | Standard | Conformance | Notes
WCAG 1.1.1 Text Alternatives | AA | Supported | All UI images labelled
WCAG 1.3.1 Info & Relationships | AA | Supported | Semantic HTML in core flows
WCAG 1.4.3 Contrast | AA | Supported | Minimum 4.5:1 ratio
WCAG 2.1.1 Keyboard | AA | Supported | Full coverage; exceptions documented
WCAG 2.4.3 Focus Order | AA | Supported | Logical, predictable order
WCAG 3.3.3 Error Suggestion | AA | Supported | Plain-language guidance
(A full VPAT is available upon request.)
6. AREAS FOR CONTINUOUS IMPROVEMENT
• Full alternative text coverage across legacy lessons
• Additional transcripts for long-form video modules
• Enhanced testing with JAWS and TalkBack
• Additional cognitive load reduction features
• Broader UI theme contrast options
7. TESTING & EVALUATION FRAMEWORK
Cushi follows an iterative testing model:
• Automated scans (Axe, Lighthouse)
• Manual keyboard-only navigation testing
• NVDA + VoiceOver screen reader checks
• Assistive tech compatibility tests on Windows, Mac, iOS, Android
• Regression testing for accessibility in each major release
8. THIRD-PARTY CONTENT
Where third-party modules or hosted videos exist, Cushi:
• Requests VPAT/ACR documentation
• Prefers vendors with strong accessibility policies
• Implements mitigating instructions where full compliance is not possible
9. FEEDBACK & SUPPORT
Users may report accessibility barriers or request content in alternative formats by contacting:
support@cushi.ai
SLA for accessibility feedback:
• Acknowledgement: within 5 business days
• Initial action plan: within 20 business days
10. COMPATIBILITY
Cushi supports modern browsers and OS accessibility settings. Older browsers or outdated assistive tools may not provide full compatibility.
11. FUTURE ACCESSIBILITY COMMITMENTS
• Annual third-party accessibility audit
• Publication of an annual accessibility update
• Continued investment in inclusive design
• Expansion toward WCAG 2.2 AA conformance
• Implementation of “cognitive-friendly” UX modes
• Ensuring new components in the design system meet WCAG by default
ANNEX A – DEFINITIONS
Includes: Accessibility, WCAG, Semantic HTML, ARIA, Reasonable Adjustment, Assistive Technologies.
Version Control, Review & Governance
© 2025 Superspeed.ai Pty Ltd (ACN 660 530 090), trading as Cushi.ai / Cushi.app.
Part of the Strategic Global Holdings Pty Ltd Group (ACN 693 256 503). All rights reserved.
Privacy: privacy@cushi.ai | Security: security@cushi.ai | Support: support@cushi.ai