Seller: Superspeed.ai Pty Ltd
IP Owner & Licensor: Strategic Global Holdings Pty Ltd (ACN 693 256 503)
Effective Date: 1 January 2025
Version: 4.95 Ultra-Final
Document Owner: Chief Experience Officer (CXO)
Review Cycle: Annual or upon major UI/UX or regulatory change
1. Definitions
Includes: Accessibility, Assistive Technologies, WCAG, Reasonable Adjustments, Digital Barriers, and Alternative Formats.
2. Purpose & Scope
This Statement describes the accessibility measures taken to ensure that all users—including users with disabilities—can access and use the Superspeed.ai bookstore, website, digital content delivery systems, and customer support.
3. Standards We Follow
We align our accessibility practices with:
- Web Content Accessibility Guidelines (WCAG) 2.1 AA
- Australian Disability Discrimination Act (DDA) 1992
- US Americans with Disabilities Act (ADA) where applicable
- UK Equality Act 2010
- European Accessibility Act principles (where relevant)
4. Accessibility Measures in Place
Current measures include:
- Responsive design across all devices
- Screen reader compatibility
- Semantic HTML structure
- Keyboard-only navigation
- Sufficient colour contrast
- Clear text hierarchy
- Alt-text for key images and essential content
- Accessible digital book formats where feasible
5. Continuous Improvement & Testing
We conduct periodic reviews and audits to identify barriers. Testing includes:
- Automated accessibility scans
- Manual keyboard navigation review
- Screen reader compatibility checks
- Usability review with assistive technology users (when available)
6. Known Limitations
Some content may not yet fully meet WCAG 2.1 AA standards due to legacy components or third-party integrations. We work to resolve identified issues as a priority.
7. Requesting Assistance & Alternative Formats
Users may request assistance by contacting support@superspeed.ai. Where feasible, we provide alternative accessible formats for digital books or essential documents.
8. Reporting Accessibility Issues
Users may report issues or suggest improvements via our support team. Reports are reviewed by the accessibility owner and escalated for remediation as required.
9. Cross-Document Integration
This Statement aligns with: Privacy Policy, Security Overview, AI Governance Statements, Website Terms of Use, and Customer Support Policies.