This Public Trust Commitment outlines Cushi.ai’s unwavering dedication to safety, privacy, security, fairness, and responsible innovation. It is designed for all users, partners, enterprise clients, regulators, and members of the public who rely on Cushi.ai to operate with integrity and transparency.
1. Our Foundational Promise
- We build technology that strengthens human capability—not replaces it.
- We prioritise safety, fairness, and transparency in every feature we design.
- We maintain rigorous governance and adhere to global regulatory standards.
2. Privacy & Respect for Your Data
- Your data belongs to you.
- We never sell or share personal data for advertising or profiling.
- We comply with global privacy laws including APPs, GDPR/UK GDPR, CPRA, PDPA, and PIPL.
- We provide clear rights to access, correct, export, or delete your data.
3. Security & Protection
- We protect your information using industry-grade encryption and secure infrastructure.
- We undergo independent security testing annually.
- We maintain ISO-aligned practices and continuously monitor for threats.
4. Responsible & Safe AI
- Our AI systems are transparent, explainable, and supervised by humans.
- AI outputs are advisory, not authoritative.
- We prohibit the use of protected attributes or sensitive data in model logic.
- We monitor for bias, errors, and misuse—and correct issues quickly.
5. Transparency You Can Trust
- We publish our governance, legal, AI, privacy, and security frameworks publicly.
- We maintain one canonical source for every trust document in our Trust Centre.
- We communicate openly about updates, changes, or incidents.
6. Fairness for Every User
- We ensure equal access and avoid discriminatory outcomes.
- We design for accessibility and offer alternative formats upon request.
- We uphold consumer protection rights across all jurisdictions.
7. Accountability & Continuous Improvement
- We maintain internal review cycles and board-level oversight.
- We continuously evaluate and improve our systems based on research and feedback.
- We welcome responsible disclosure from the security community.
8. Your Voice Matters
- If you have concerns about privacy, safety, accessibility, or fairness, we will listen.
- Contact us at: trust@cushi.ai
Cushi.ai exists to empower people with safe, human-centred technology. This commitment guides every decision we make, every policy we write, and every feature we build.