Effective Date: 1 December 2025
Version: 2.0
Issuing Entities:
- Strategic Global Holdings Pty Ltd (ACN 693 256 503)
- Superspeed.ai Pty Ltd (ACN 660 530 090), trading as Cushi.ai / Cushi.app
Governance Oversight: Group CEO, Strategic Global Holdings Pty Ltd
Review Cycle: Annual or earlier if required by law or operational change
1. Introduction
These Terms of Use govern access to and use of the Cushi.ai / Cushi.app platform (“Services”) provided by Superspeed.ai Pty Ltd (“Cushi”, “we”, “us”). These Terms integrate applicable consumer, privacy, and digital services laws including:
• Australian Consumer Law (ACL)
• UK Consumer Rights Act (CRA) 2015
• EU Digital Content Directive
• US state consumer protection laws
• Global privacy frameworks (APPs, GDPR/UK GDPR, CPRA, PIPL, LATAM)
Use of the Services constitutes acceptance of these Terms.
2. Eligibility
You must:
• be at least 16 years old, or the legal digital-consent age in your jurisdiction;
• have authority to bind your organisation if acting on its behalf.
3. Account Requirements
You must:
• provide accurate information;
• maintain secure credentials;
• notify us promptly of unauthorised access.
You are responsible for activity under your account unless caused by our error.
4. Acceptable Use
You must not:
• violate applicable laws or regulations;
• upload unlawful, harmful, or infringing content;
• interfere with platform integrity or functionality;
• attempt reverse engineering or circumvention of security controls;
• misuse AI outputs for harmful, deceptive, or safety-critical uses;
• introduce malware, bots, or automated scraping tools.
We reserve the right to suspend accounts involved in prohibited conduct.
5. Intellectual Property
All platform content, workflows, training materials, micro-apps, software, and data models are owned by Cushi or its licensors. You receive a limited, non-exclusive, non-transferable licence for internal use. All rights not expressly granted remain reserved.
6. AI-Generated Outputs
AI-generated outputs:
• may contain inaccuracies or omissions;
• do not constitute professional, legal, financial, medical, or safety advice;
• must be independently verified before use.
You must not rely on outputs in high-risk environments without human review.
7. Consumer Rights (Australia, UK, EU)
Nothing in these Terms excludes or modifies rights under:
• ACL (Competition and Consumer Act 2010)
• CRA 2015 (UK)
• EU Digital Content Directive and consumer protections
Where mandatory rights apply, users may be entitled to repair, replacement, re-performance, price reduction, or refund.
8. Subscription and Billing
Subscription purchases, renewals, cancellations, and trials are governed by the Subscription Terms. Automatic renewals require clear, accessible cancellation pathways and legally compliant pre-renewal reminders.
9. Third-Party Integrations
Third-party integrations are governed by their own terms. We take reasonable steps to ensure interoperability but are not responsible for third-party failures outside our control.
10. Platform Availability
We use commercially reasonable efforts to maintain uptime. Temporary interruptions may occur due to:
• maintenance;
• security events;
• third-party outages;
• force majeure.
No guarantee of uninterrupted service is provided except where mandated by law.
11. Data Protection and Privacy
Personal information is handled in accordance with:
• Australian Privacy Act & APPs
• GDPR / UK GDPR
• PIPL (China)
• CPRA (California)
• LATAM data protection laws
See our Privacy Policy, DPA, and Cross-Border Transfer Notice for details.
12. Security Responsibilities
Users must:
• protect login credentials;
• maintain secure devices;
• avoid shared accounts;
• report suspicious activity to Cushi;
• comply with organisational security policies.
13. Disclaimers
To the extent permitted by law:
• Services are provided using reasonable care and skill;
• we disclaim liability for misuse of the platform, third-party failures, or reliance on AI content without verification.
Consumer guarantees always apply where mandatory.
14. Limitation of Liability
For business users:
Our liability is limited to the greater of:
• fees paid in the preceding 12 months, or
• AUD $5000,
except where such limitation is prohibited by consumer or privacy law.
Limitations do not apply to:
• ACL consumer guarantees;
• CRA/EU Digital Content mandatory rights;
• deliberate misconduct;
• data breach notification obligations under law.
15. Indemnity (Business Users Only)
Business users indemnify Cushi for losses arising from:
• breach of these Terms;
• unlawful or harmful data uploads;
• misuse of Services.
Consumers are not required to indemnify.
16. Termination
We may suspend or terminate access for:
• violation of these Terms;
• unlawful conduct;
• security risk; or
• non-payment under subscription rules.
Users may terminate by closing their account or cancelling subscriptions.
17. Governing Law
For Australian customers, these Terms are governed by Queensland law. For others, governing law follows the Subscription Terms or mandatory consumer protections applicable to the user’s jurisdiction.
18. Dispute Resolution
Parties agree to attempt good-faith resolution prior to legal action. Nothing restricts your right to lodge complaints with consumer regulators or privacy authorities.
19. Modifications to These Terms
We may update these Terms to reflect legal or service changes. Material updates will be communicated through the platform or email. Continued use after changes constitutes acceptance.
20. Contact
Superspeed.ai Pty Ltd
Brisbane, Australia
support@cushi.ai
Annex A – Definitions
“Cushi”, “we”, “us”, “our”: Superspeed.ai Pty Ltd.
“Services”: The Cushi.ai platform and associated features.
“User”: Any individual accessing the Services.
“Business User”: Organisation using Services commercially.
“Consumer”: Individual protected by consumer laws.
“Personal Data”: As defined under GDPR/UK GDPR/APPs.
“Customer Data”: Data submitted or generated in Services.
“Controller/Processor”: Roles per GDPR.
“Subprocessor”: Third party engaged to process data.
Global Compliance – CPRA, GDPR, PIPL
AI outputs must not be used to engage in discriminatory, harmful, or unlawful profiling.
Users must not use Services to process special category data unless permitted.
CPRA sharing/sale rights apply where relevant.
PIPL separate consent applies for Chinese residents where required.
Automated Decision Making (GDPR Art. 22)
The Services do not engage in automated decision-making producing legal or significant effects.
Export Control and Sanctions Compliance
Users must comply with applicable export and sanctions laws.
Subprocessor Notification & Objection
Cushi will notify Users of new subprocessors; objections may be submitted within 30 days.
Version Control, Review & Governance
© 2025 Superspeed.ai Pty Ltd (ACN 660 530 090), trading as Cushi.ai / Cushi.app.
Part of the Strategic Global Holdings Pty Ltd Group (ACN 693 256 503). All rights reserved.
Privacy: privacy@cushi.ai | Security: security@cushi.ai | Support: support@cushi.ai